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New Work Scout
for the HEIDELBERG Digital Unit
Karsten Franz - Arbeiten mit Sinn

01PROFESSIONAL

MY KNOWLEDGE LEVEL

PROJECT MANAGEMENT

CHANGE MANAGEMENT

NEW WORK

DESIGN THINKING

scrum

VISUALIZATION

PROCESS MINING

The functions of the best tools come alive in the hands of people, who are motivated to use them with purpose...

INSTAGRAM

03experience

2022

NEW WORK SCOUT

Trends and experiences in other companies 

Find, understand and share New Work trends in the industry 

2021

CUSTOMER EXPERIENCE

Heidelberg Service
Drive development of Customer Experience Management for relevant touchpoints

2019

NEW WORK

for Heidelberg Digital Unit
Set up a new, agile, open working environment  for a startup with 100 people

2020

PROCESS MINING

How to become an eCommerce Company

Digitally visualize as-is processes, benchmark with ideal workflows and adjust them to best performing

2017

BUSINESS INTEGRATION

CRM integration of a business unit 

Integrate sales-opportunity processes of acquired partner into company standard. 

2018

MACHINE DATA

predictive maintenance

Improve data quality to ensure a harmonized view on  machine data for customers, service an sales. 

2016

GLOBAL STANDARDS

New global SAP template

Create business blueprint for global sales and service processes, based on a best practice analysis. 

Erfahrung
Painting Wall

PORTFOLIO

Jetzt sind wir dran

 Lasst uns Arbeit so gestalten, dass sie uns nicht krank macht,

sondern Sinn.

Arbeiten mit Sinn

Karsten Franz - New Work

Kontaktformular
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